Support & Help
Find answers to common questions below, or contact our support team directly.
Simply swipe up to see the next clip, or swipe down to go back. Tap the play button to start listening. The app learns your preferences over time and shows you more of what you like.
While viewing a clip, tap the "Follow" button next to the show name. You'll see more clips from shows you follow in your feed.
Tap the bookmark icon on any clip to save it. Access your saved clips from your profile page.
Every clip links to its full episode. Tap the episode title while viewing a clip to open the full episode player, where you can listen to the complete episode.
Yes! ClipDeck supports background audio and lock screen controls. Start playing a clip, then lock your phone or switch apps — the audio will continue playing. Use your lock screen or car controls to pause, play, and skip.
Tap the microphone icon at the bottom of the screen to start recording. You can record up to 90 seconds. After recording, add a title and description, then tap "Publish" to share your clip with the community.
You can share your own original thoughts, commentary, stories, or discussions. Please don't record copyrighted music, content from other podcasts, or third-party material without permission. Review our Terms of Use for full guidelines.
ClipDeck Verified is an optional subscription ($5.99/month) that unlocks premium features including a verified badge on your profile, priority distribution for your clips, enhanced analytics, and fewer ad interruptions.
On iOS, go to Settings → [Your Name] → Subscriptions → ClipDeck. From there you can change or cancel your subscription. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period.
Your payment method is managed through your Apple ID. Go to Settings → [Your Name] → Payment & Shipping to update your payment information.
To delete your account and all associated data, please email us at support@clipdeck.fm with the subject "Account Deletion Request" and include the phone number or email associated with your account.
Try swiping to the next clip and then back. If the issue persists, the source audio may be temporarily unavailable. We automatically filter out broken clips, but some may slip through occasionally.
Try closing and reopening the app. Make sure you're on a stable internet connection. If issues persist, try uninstalling and reinstalling the app from the App Store.
We take content moderation seriously. Please report any content that violates our community guidelines by emailing support@clipdeck.fm with a description of the content and, if possible, the clip title or username.
Our support team is here to help with any questions not covered above.
Contact Support